Mojang Online Game

Updated: 17 April 2020 17:24

• Free Mojang Game Online
• Minecraft Mojang Online Game
• Poki

The Minecraft EULA and Brand and Asset Usage Guidelines ('Policies') restrict the commercial use of the Minecraft Name, Brand, and Assets, including software, graphics and audio.

However, since we do love the idea of players and fans doing cool things and sharing them with the community, and we realize that sometimes you need to charge to cover your costs, the following explains what we (currently) consider to be commercial use / commercial things. This may change as time goes by but for now, we hope that it helps you understand what you can and can't do, and helps Minecraft fans do more (and limit those that try to go too far).

We have therefore drafted these Guidelines to allow some leniency with respect to limited commercial activity as outlined below. They don't form part of the Policies but they exist because we currently think it is a good idea to let some of these things happen. Please note that we reserve the right to change our mind at any time (such as if people start to take advantage of our good intentions) and to update these Guidelines. So please don't count on these Guidelines always being here or in the specific form they are right now.

We also want to make it clear that these Guidelines are for the community of Minecraft players and fans. They do not authorize commercial companies, corporate brands, advertising agencies, non-profits, or governments to use or exploit Minecraft for promoting products or services unrelated to Minecraft. See below for more detail in the section, 'Constructed Promotions in Minecraft.'

Above all we are trying to find a way to let our brilliant fans do great things for each other without others coming along and spoiling it for everyone.

ON THAT BASIS, THEREFORE:

Sep 20, 2017 In order to protect Minecraft (our 'Game') and the members of our community, we need these end user license terms to set out some rules for downloading and using our Game. This license is a legal agreement between you and us (Mojang AB) and describes the terms and conditions for using the Game. Enjoy all that Minecraft Java Edition has to offer with minimum fuss by creating a Mojang account. Your customizable profile grants you access to Minecraft Java Edition as well as Minecraft Java Edition. Minecraft: Education Edition. Community; Merch; Support; FOLLOW MINECRAFT.

Naming Guidelines

If you comply with and follow the Essential Requirements (in the Brand and Asset Usage Guidelines) YOU MAY use our Names (as defined in the Brand and Asset Usage Guidelines) in connection with a product or service title or listing (including on web sites or YouTube) if:

• the Name is in a secondary name or title (or secondary part of it);
• you do so because it is necessary to honestly and fairly describe those things or the purpose of them;
• you ensure that the Name (which includes any confusingly similar name) is not the dominant element or the distinctive part of your complete name or title;
• you don't use any other aspect of the Brands or Assets (as defined in the Brand and Asset Usage Guidelines) as part of any related branding, including as or as part of any logo.

Examples of naming: 'The Shaft - a Minecraft podcast' (we're cool with that). 'Minecraft - the ultimate help app' (we're NOT cool with that).

To help you understand part of this and just so we are clear, regardless of anything else, YOU MAY NOT use the Name in or as the main or dominant name or title of any commercial product or service.

These are the 'Naming Guidelines' and they apply to everything you might do under these Guidelines.

Hand Crafted Products

If you comply with and follow the Essential Requirements (in the Brand and Asset Usage Guidelines) and Naming Guidelines, YOU MAY:

• make and sell certain individual (i.e. not mass produced) handcrafted products that are inspired by Minecraft so long as you conform with all of the following:
  • any product or design is otherwise entirely original and unique (a 'Unique Design');
  • no part of the Brand and / or Assets forms a dominant element or substantial part of the product or its design;
  • you make no use of any software, sound, or audio from Minecraft;
  • you mark clearly and prominently on each such product and all related materials and product listings/descriptions that it is 'NOT OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG.';
  • you are explicit about who to contact about the product and / or purchase, who the seller and manufacturer are, and that the seller and manufacturer are NOT Mojang, NOT associated with Mojang, and NOT supported by Mojang;
  • Mojang has no liability for the products or purchase;
  • you don't make and sell more than 20 product items using the same (or a substantially similar) Unique Design. This means you can make 20 T-shirts using Design A and 20 T-shirts using Design B, but you cannot make 21 T-shirts using Design A; nor can you make 20 T-shirts using Design A plus 3 mugs using Design A;
  • you sell those products only through a website or service / channel that independently records the quantities of the product sold and enables us to independently verify that information;
  • you comply with all other laws and requirements; and
  • make no more than $5000 for any calendar year from selling products under these Guidelines.

To help you understand this and just so we are clear, a Unique Design is something that adds enough personal creativity to make the work distinctive and original. You can't just feature the graphics (textures) of Steve's face on a product and call it 'Inspired by Minecraft'. You also can't just change a few pixels or colors.

Additionally, we have set these product number limitations because we do not mean to permit people to commercialize our Name, Brand, or Assets, or run businesses selling products featuring our Name, Brands, or Assets.

Indeed, the goal is to allow hobbyists to share their work and the fruits of their creative labors and make some money using their own creativity. It is not a way for businesses to start using our Brands and / or Assets - if that happens, we'll do something about it.

Videos and Streams

If you comply with and follow the Essential Requirements (in the Brand and Asset Usage Guidelines) and Naming Guidelines, YOU MAY create, use, and distribute videos and streams of you playing or using Minecraft for any lawful reason, and YOU MAY make money from them by adding or permitting advertising in them, so long as:

• all video downloads are free to view (i.e. there is no pay wall or other charge to view the videos);
• all streams are made free to view within 24 hours;
• you add your own unique content to the video or stream, such as audio commentary or footage of you making cool stuff;
• you don't create and use videos or streams whose purpose is to advertise or promote other products or services;
• you don't sell physical copies of videos or streams, i.e., DVDs, etc.;
• you don't broadcast or distribute videos or streams via television. To help you understand this, the amount of unique content you add must be enough to make it reasonable for you to make money through advertising (and we reserve our right to decide on that).

This means that you can upload your own unique content to sites such as YouTube and make money from advertising around the video but you cannot distribute those videos on iTunes and charge for the content. Nor can you charge for a subscription to a channel where those videos are available unless the Minecraft related videos are also readily available for free outside of that subscription channel. Basically, videos must be free to consumers at the point of consumption and any money you make should come from other sources like display ads and sponsors, subject to the section below on 'Constructed Promotions in Minecraft.'

Extended Functionality and 'Mods'

If you comply with and follow the Essential Requirements (in the Brand and Asset Usage Guidelines) and Naming Guidelines above, YOU MAY distribute or make available plug-ins and other bits and pieces of extended functionality etc. that you create (together, 'Mods') for free and without any charge, but not if the purpose of your Mod is to advertise or promote other products or services (see the section below on Building Promotions with Minecraft). By 'Mods,' we mean something original that you created that doesn't contain a substantial part of our copyrightable code or content. We have the final say on what constitutes a Mod and what doesn't. When you combine your Mod with the Minecraft software, we will call that combination a 'Modded Version' of the Game. You MAY NOT distribute any Modded Versions of our Game or software, though you may distribute Mods. You may make money from Mods as described below in the section, 'Servers and Hosting.'

Servers and Hosting

With hosting servers, we want to enable the community to make money by creating, hosting, and maintaining servers for Minecraft, so you may do this subject to these Guidelines. By 'server,' we mean a single connecting address or IP number.

Therefore, if you comply with and follow the Brand and Asset Usage Guidelines and Naming Guidelines above, YOU MAY:

• charge for access to your server, including a server which hosts your Mods, BUT only if:
  • you make a charge per person that is the same for everyone;
  • you give everyone you charge access to all the Mods that you choose to have on your server (except only in respect of genuine admin tools / admin Mods which should be reserved to administrators);
  • you only give access to your server to users who have a genuine paid for version of Minecraft;
  • you own or control the server and continue to do so for the whole time that you charge for access to it - so, if you sell the actual servers or server space with Mods pre-installed on them, you must ensure that the person buying the server is aware that she must follow these rules. Essentially you can't get around the above by setting up servers with Mods on and then selling those set-ups
• ask for donations (as opposed to direct charges) IF you do not offer the individual donor something in exchange that only he or she can use. You may offer server wide rewards if donation goals are achieved though.
• sell entitlements that affect gameplay provided that they do not adversely or negatively another player's experience and provided they do not give a competitive gameplay advantage. A competitive gameplay advantage is something that, given identical skill levels, time investment, and circumstances, can cause one player or group to perform better than another.
  • Be aware that certain games or game modes can be designed as non-competitive (such as a player-versus-environment (PvE) game) and become competitive by adding gameplay elements such as a leaderboard.
• sell cosmetic entitlements, except for 'Capes,' which we define as anything that attempts to visually emulate the feature of a Minecraft player Cape.
• provide in-game display and video advertising, sponsorships, or product placement for third-parties IF (i) they don't degrade or interfere with gameplay or give a user any competitive gameplay advantage over anyone else on the server and (ii) you follow the rules outlined in 'Constructed Promotions in Minecraft' below.
• use and sell in-game virtual currencies IF (i) they have no real-world value and that cannot be cashed out, used, or transferred across free or paid servers, or into any other currency with real-world value; (ii) you don't give the impression that it comes from or is associated with Mojang, (iii) they don't look like or have similar names to Minecoins or any other official virtual currency, and (iv) anything you sell with the currency follows our monetization guidelines.

In all of these cases above YOU MUST also ensure that:

• all servers, entitlements, and advertising are suitable for children and minors (i.e., no gambling, pornography, etc.) and don't harm the Brand.
• you don't pretend to be Mojang or Microsoft or claim to have any association with Mojang or Microsoft (for example, when selling product placement opportunities);
• you are explicit about who to contact about the server, who the operator is, and that it is NOT Mojang or Microsoft, NOT associated with Mojang or Microsoft and NOT supported by Mojang or Microsoft;
• Neither Mojang nor Microsoft has any liability for anything on the server or that happens on it, including any advertising, purchases, or donations;
• you provide any user who gives you real-world currency an online payment / purchase history for purchases made with that currency;
• you are transparent on informing users with regard to all the content and pricing applicable to your server before a person joins, signs up, or logs in;
• you do not host or distribute malware, spyware, or engage in illegal activity through your server;
• if you hire any social influencers for a promotion (e.g., YouTube, Mixer, Instagram, Twitch) you will require the influencer to disclose their relationship with you and to follow the disclosure guidelines published by the U.S. Federal Trade Commission at:
  https://www.ftc.gov/tips-advice/business-center/guidance/disclosures-101-social-media-influencers;
• you comply with all other laws and requirements; and
• you comply with any other additional requirements applicable under these Guidelines.

We want Minecraft to be a place where players can have fun and a trusted place to explore, build, and invest their time and money. Please use your common sense and discretion in creating a safe, fun, and trusted environment for all players. We reserve the right to adjudicate and interpret whether the way you monetize is done in a manner consistent with our Brand. In short, don't do evil things to players.

Domain Names and Web Sites

If you comply with and follow the Essential Requirements (in the Brand and Asset Usage Guidelines), YOU MAY:

• set up and run your own web site to provide information regarding the Minecraft game and to run related forums, so long as you comply with these Guidelines;
• also register and use an appropriate domain name that includes one of our Names or Brands for this purpose so long as:
  • we don't consider the domain name you register to seem official, you don't use the domain name in a way that seems official, and it doesn't become something that seems official;
  • your website actually relates to the Minecraft game, the Brand, and/or Assets in a fair or reasonable and appropriate way;
  • your website relates exclusively to Minecraft and not other third-party games;
  • any third-party advertising does not harm our Brand;
  • you don't do so for cybersquatting or principally to make money, including through affiliate services.

Constructed Promotions in Minecraft

Without prior written approval from Mojang, corporations, businesses, advertising agencies, non-profits, governments, and other entities MAY NOT use Minecraft gameplay to promote or market unrelated brands, products, campaigns, or services.

Specifically, if you are one of these entities or someone who is hired by them, you MAY NOT exploit Minecraft or Minecraft assets to:

• build or commission others to build a Minecraft mod, map, or server that promotes or markets unrelated products or services in playable form; for example, you are NOT allowed to market or promote a branded automobile using a mod that depicts branded automobiles within Minecraft game play;
• build or commission others to build a Minecraft mod, map, or server that promotes or markets a company's movie or TV show; for example, you are NOT allowed to build maps and/or videos using Minecraft blocks that build out the world or characters of a movie to promote and market your company's or your client's movie or TV program;
• offer Minecraft gameplay displayed or projected publicly within physical locations; for example, you are NOT allowed to promote or advertise big-screen Minecraft gameplay inside restaurants or other commercial venues; and you are NOT allowed to charge money for Minecraft gameplay, leagues, or competitions in theaters where gameplay is projected onto the movie screen;
• create or commission others to create promotional or marketing videos or movie trailers through Minecraft gameplay; for example, you are NOT allowed to create or produce movie trailers through Minecraft gameplay for promoting or marketing a movie;
• to promote your (or your client's) corporate brands, products, or services.

However YOU MAY:

• Pay to advertise your business in an advertisement window within a Minecraft video; for example, by displaying a banner ad or by selling your ads on YouTube where they may be shown in connection with Minecraft videos uploaded independently by players;
• Pay for advertisements of your business to be served on websites or servers related to Minecraft, so long as you are not hiring the server operator to design or host a Minecraft mod/map/server that builds an in-world representation of your brand, products, or services.
• Build products or movie environments that you are a fan of into a Minecraft mod/map/server so long as you have not been asked to do so by the entity who makes the product or by someone they have hired to promote their brand or products; likewise, you can express your support for a political candidate in a map/mod/server, but not if you have been hired to promote them.

Books and Other Publications

If you comply with and follow the Essential Requirements (in the Brand and Asset Usage Guidelines) and Naming Guidelines, YOU MAY write and publish works inspired by Minecraft ('Publications') so long as:

• you don't use the Minecraft logo or the word 'Minecraft' in letters that look like, or attempt to look like, the style of our logo anywhere on the front or back covers of your Publication;
• you don't just copy the Brand or Assets in the Publication, but instead you add your own unique and original content such as your own story – so no coloring books, posters, sticker books, or charts that just copy our Assets;
• the main content and value of your work is original material that you create or contribute, and not the Brand or Assets;
• you do not use official Minecraft artwork, such as images taken from official Minecraft product packaging, official Minecraft merchandise, or official Minecraft marketing, on the cover of your Publication. However, for example, you may use screenshots of your original Minecraft creations on the cover of your Publication, provided the overall cover of your Publication does not create the impression that it is an official Mojang publication or authorized by Mojang;
• the word 'Minecraft' is not the first word or dominant part of the title of your Publication or the name of your publisher or the name of a series of books – but it may be used as a secondary name or secondary title (or secondary part of it) where it is necessary to honestly and fairly describe the Publication or the purpose of it. For example, 'Minecraft Players Guide' is not okay as a title, but 'Guidebook for Minecraft Players' might be okay if the other rules are followed too;
• you mark clearly and prominently on each Publication and all related materials and product listings/descriptions that it is 'NOT OFFICIAL MINECRAFT PRODUCT. NOT APPROVED BY OR ASSOCIATED WITH MOJANG.';
• you are explicit about who to contact about the Publication and/or any related purchase, who the seller and manufacturer/publisher are, and that the seller and manufacturer/publisher are NOT Mojang, NOT associated with Mojang, and NOT supported by Mojang;
• you understand and agree that Mojang has no liability for the Publication or any related purchase;
• you comply with all other laws, regulations, and legal requirements;
• the title you use does not create the impression that it is official or authorized.

General

YOU MAY:

• Do things that are specifically covered by 'fair dealing' or 'fair use' exceptions to copyright and trademark laws.

YOU MAY NOT:

• Do things that are not specifically permitted by these Guidelines or expressly allowed by applicable laws.

All Uses

In relation to all uses (permitted or otherwise):

• all rights (including copyright, trademark rights, and related rights) in the Name, Brand, Assets, and any derivatives are and will remain owned by Mojang;
• all and any permissions and consents are given by Mojang in our discretion and make be revoked at any time if we think that it is appropriate to do so or we don't like what you are doing; and
• all rights are expressly reserved.

If something isn't covered by these Guidelines, that probably means we don't want you to do it. In any case if it isn't covered, please don't do it without getting permission from us.

You can contact us at [brands at mojang.com].

If something is specifically covered and permitted by these Guidelines and our Minecraft terms of use, then you don't need to contact us.

Thanks,
Mojang

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Does Mojang offer a customer support contact number?

Unfortunately, Mojang does not have a customer service telephone or cellphone number. Consequently, you have to try other means of communication. The best way to contact Mojang is through their help desk at help.mojang.com.

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What is Mojang's email address?

Unfortunately, Mojang does not have an email address, either. To contact them, you have to fill in this form.

Their busiest time is at 10:45 am, and it takes about 34 hours to get a response.

Do keep in mind that Mojang has plenty of customers to deal with. Mojang is a global company under Microsoft that has created one of the most popular games ever—Minecraft. Given its popularity, it is safe to say that Mojang receives thousands of customer support requests every single day.

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How can I get immediate assistance regarding my issues and concerns with Mojang?

Sending your concerns is just the first step. Inquiries need to go through an often lengthy assessment procedure.

1. First, go to the new Mojang website. Then, click on the help tab at the upper right corner of the page.
2. You can browse Mojang's help center by topic. These include current issues, payment troubleshooting, helpful links, Minecraft troubleshooting, Minecraft Realms, Mojang accounts, Minecraft accounts, playing Minecraft, Minecraft on a console, etc.
3. Each topic has a subtopic of frequently asked questions.
4. To post feedback or report a bug, you have to sign in to your Microsoft account.
5. If you haven't found what you're looking for in Mojang's help corner or frequently asked questions, you could contact them through their social media accounts. Try reaching out to them on Discord, Twitter, or Facebook. Contacting them publically through their social media accounts may generate the buzz you need to catch Mojang's attention.

If you scroll to the very bottom of the help page, you will see the contact button. You'll be asked to provide the following info:

• Preferred language
• Your name
• Your email address
• Xbox Live Gamertag
• Which edition of Minecraft do you need help with?
• What best describes your issue?

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Mojang corporate addresses

Mojang is a Swedish video game development company that used to be owned by a Swedish entrepreneur named Markus Persson, better known as Notch. However, in September of 2014, Microsoft acquired Mojang, including Minecraft, for a whopping 2.5 billion dollars. Mojang's headquarters, however, remained in Sweden.

Sweden:

Headquarters

Mojang

Åsögatan 140

116 24, Stockholm Sweden

Satellite offices (Microsoft)

If you decide to file a case against Mojang in a small claims court, it is crucial to have their company address.

Mojang's executive team

Presented below is Mojang's customer support executive team. This team includes the customer support manager, customer relationship expert, and the chief executive officer. Minecraft alpha inventory editor.

Primary Contact

Hampus Nilsson

Free Mojang Game Online

Customer support manager

Mojang

Åsögatan 140

116 24, Stockholm Sweden

Secondary Contact

Nasim Derakhshan

Customer relationship expert

Mojang

Åsögatan 140

116 24, Stockholm Sweden

Chief Executive

Jonas Mårtensson

Chief executive officer

Mojang

Åsögatan 140

Minecraft Mojang Online Game

116 24, Stockholm Sweden

Contacting the executives as a last result.

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Can I sue Mojang in small claims court?

You can probably sue Mojang in small claims court if you feel that they have wronged you. Check out how DoNotPay can help you sue Mojang. The basic steps are:

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Why do people contact Mojang support?

1. How to recover a Minecraft password
2. Resetting the password for Minecraft: many people complain that Mojang's password requirements are ridiculous.
3. Minecraft has lagging issues: people ask Mojang to do something about Minecraft's lagging problem.
4. How to get a Minecraft account back

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More concerns? Post your questions down below, and someone may be able to help

If you have follow-up questions and inquiries, do not be afraid to comment down below. Another Minecraft player has probably already found a solution and is willing to help!

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